Complaints

Orion Community Cable Communications Commission
www.orioncablecommission.org

The Cable Commission acts as a liaison between cable providers and subscribers,
and helps to resolve subscriber problems.
To file a complaint, call the Cable Commission Administrator at
(248) 393-0147.  Your complaint can be taken over the phone,
or a complaint form can be sent to you.
Complaint forms can also be picked up at the Lake Orion Village Hall,
Orion Township Hall, or the Orion Neighborhood Television studio.
All complaints received are addressed and resolved, if possible.
Complaints are discussed at Cable Commission meetings.

If you have a problem with a cable provider that you can’t resolve, you may contact:

Orion Community Cable Communications Commission
1349 Joslyn Road
Lake Orion, Michigan  48360
Telephone: (248) 393-0147
Email: occcc@orionontv.org

A complaint form can be printed out here, completed and sent to the above address,
or completed online and emailed to dgriffiths@orionontv.org

OR you may contact:

Michigan Public Service Commission
Attn: Video Franchising
P. O.  Box 30221
Lansing, Michigan  48909
Telephone: (800) 292-9555

The MPSC is located at 7109 West Saginaw Highway, Lansing

The MPSC also has a very user-friendly website dedicated to providing information on  video/cable issues.  Their website is:  www.michigan.gov/mpsc